Privacy Policy
Your privacy is important to us. This policy outlines how Xu Feng collects, uses, and protects your information.
Table of Contents
About This Policy
Xu Feng ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for manufacturing solutions.
Information We Collect
Personal Information
We may collect the following personal information when you interact with us:
- Contact Information: Name, email address, phone number, company name, job title, and mailing address
- Project Information: Technical specifications, CAD files, drawings, and manufacturing requirements
- Business Information: Company details, purchasing preferences, and project history
Technical Information
We automatically collect certain technical information, including IP address, browser type, device information, and website usage patterns through cookies and analytics tools.
How We Use Information
We use the collected information for the following business purposes:
Service Delivery
- • Processing quotes and orders
- • Manufacturing coordination
- • Quality control and inspection
- • Shipping and logistics
Communication
- • Project updates and notifications
- • Technical consultations
- • Customer support
- • Marketing communications
Business Operations
- • Account management
- • Payment processing
- • Legal compliance
- • Record keeping
Improvement
- • Service enhancement
- • Website optimization
- • Process improvement
- • Market research
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
Trusted third-party vendors who assist in our operations (shipping, payment processing, IT services) under strict confidentiality agreements.
Legal Requirements
When required by law, regulation, legal process, or governmental request, or to protect our rights and safety.
Business Transfers
In connection with any merger, sale of assets, or acquisition, subject to the same privacy protections.
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure servers and databases
- • Regular security updates and patches
- • Firewall and intrusion detection systems
Administrative Controls
- • Access controls and user authentication
- • Employee training and confidentiality agreements
- • Regular security audits and assessments
- • Incident response procedures
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Portability
Request access to your personal data and receive a copy in a portable format.
Correction & Updates
Request correction of inaccurate or incomplete personal information.
Deletion & Restriction
Request deletion of your data or restriction of processing under certain circumstances.
Opt-out & Objection
Withdraw consent or object to certain types of data processing, including marketing communications.
To exercise your rights: Contact us using the information provided below. We will respond to your request within 30 days, subject to identity verification and legal requirements.
International Data Transfers
As a China-based manufacturing company serving global customers, we may transfer your personal information across borders:
Transfer Locations
- China (Primary operations)
- Customer locations worldwide
- Third-party service providers
Protection Measures
- Contractual data protection clauses
- Encryption and secure transmission
- Compliance with applicable laws
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your rights, or need to report a privacy concern, please contact us:
Building # 3, HongJing Industrial park, Dongda Street, ShaTou, GuangDong, China
Response Time: We will acknowledge your privacy inquiry within 48 hours and provide a complete response within 30 days, as required by applicable privacy laws.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Modified" date at the top of this policy
Your continued use of our services after policy updates constitutes acceptance of the revised terms.